" I've known Ken and Rip for a long time, and I've always respected their work.  In 1999, as the Vice President of Bartlett's Utility Services Operations throughout the United States, I was seeing a drop in production and a rise in the frequency of accidents. While I felt that I had a solid safety and training program in place, my managers agreed that a different approach might be helpful.  In the utility world of unit pricing, we felt that any improvement in the skill level of our crews would give us a competitive advantage.

When I first sat down and explained my training needs to ArborMaster, it was clear that they were listening to my concerns and goals.  Ken and Rip tailored a program to meet my specific needs, and implemented the training. I personally spoke with each individual who went through the training.  It amazed me to see how they responded.  I remember one crew leader telling me that it was the first time anyone had ever taken an interest in him. What I found even more interesting was the impact it had on the individuals who didn't attend the training.  Everywhere I went, I saw people using the techniques. Numerous workers asked me if they would get a chance to go ArborMaster training.  After hearing that in several different operations, I made up my mind to make this training a regular event.  This investment paid off.  I saw a substantial improvement in the amount of trees trimmed and removed each week, which on a unit job can mean thousands of dollars directly to the bottom line.  

In this business, sometimes we all focus on all the reasons why not to do something; instead of looking for reasons why to do it.  I found a reason why to engage ArborMaster.  My operation's morale improved, its safety improved, and it became more profitable.  I hope that you find the same reason.

Dr. Dave Marren, Bartlett Tree "

Registration Information

How to register

Courses are on a first come, first served basis and tend to fill quickly. For us to adequately plan, it is very important to register at least 30 days prior to the start of a class. Within 30 days, please include $35 late fee. 
  1. Select the course(s) and location you are interested to attend
  2. Download the registration form
  3. Complete and send the signed registration form. to include full payment to ArborMaster, via email, fax or  mail. You may also register by calling ArborMaster, however we will ask you to please also send or fax in a signed  registration form to complete your registration.
  4. Upon receipt, we will send a notice, confirming you for the course(s).**  If the course is sold out at the time we receive your registration, we will call you directly
    • to see if you would like to be put on a waitlist
    • or choose another location
** Please note:
Classes are expected to fill, however if the minimum number of participants are not enrolled 30 days prior, the course(s) may be rescheduled or cancelled.

In the event of program cancellation, we will make every effort to advise participants 3-4 weeks prior to the program. If you are traveling by air transportation, we recommend that you check with the ArborMaster office prior to purchasing your air ticket; or purchase a refundable airfare.

Please be advised that ArborMaster is not responsible for any airfare penalties, travel, or hotel charges that may be incurred due to cancelled or rescheduled programs.

Cancellation Policy

We look forward to welcoming you to the upcoming ArborMaster course(s) you have registered for.

As life sometimes is 'what happens while we are making plans', we understand that at times situations arise that may prevent you from attending.  Following are our cancellation terms.

Outside of 30 days: Complete refund
29-14 days: 50% cancellation
13-0 days: 100% cancellation
No shows: No refund

ArborMaster has never cancelled a course due to inclement weather however should this happen, course fees will be applied towards a future course.

Safety & Class Ground Rules

Upon receipt of your registration, you will receive the ArborMaster Safety & Class Ground Rules.  By coming to the course and signing in on Day 1, you are agreeing to these terms.

Participant Release forms

All attendees will be required to sign a release form to participate in the class. Cancellation rules apply, and refusal to sign a release form may result in your forfeiting all or part of your registration fee. In this case, you will be given a full refund, as long as you advise ArborMaster outside of the 30 day cancellation requirement.